SMS to Slack
vs Heymarket
Both give your team one place to text customers. Heymarket is a separate texting app. SMS to Slack puts the conversation in Slack, where your team already works.
Both give your team one place to text customers. Heymarket is a separate texting app. SMS to Slack puts the conversation in Slack, where your team already works.
Comparison
The main difference is where your team reads and answers texts.
Heymarket changes its product and prices over time. Check Heymarket's own site for its current features.
No new app to learn. Here is what your team gets on the first day.
Each inbound SMS or MMS goes to the Slack channel of the number. Reply in the thread and your answer goes out as a text. The full history stays in one place, so a teammate can take over at any time.
MMS arrives in the same thread as the text. Customers can send a photo of a problem, and your team sees it next to the conversation.
Give contacts a name, and Slack shows the name instead of a bare phone number. Group messages let you text several people at once.
Two-way texting, threads and group messages depend on the number you choose and its country. US numbers may need an approved 10DLC campaign before replies are delivered.
Choose
Pricing
Everyone in the channel can reply, and you never pay for seats. No contracts, cancel any time.
See full pricingFree trial: a number for 7 days and up to 50 messages, no card required. Paid plans are billed from the day you upgrade.
FAQ
One business number for the whole team, answered in Slack threads.
What you get out of the box, and what you build and maintain yourself.
Answer customer texts from the place your team already works.
Say goodbye to the chaos of using your phone to handle all communication. Move all messaging communication to Slack, where you can keep all conversations organized and accessible to your entire team.
“Streamlined the SMS workflow for our team in just a couple of minutes!”
