A
shared SMS
inbox in Slack
Give your whole team one business number. Customers text it, and anyone in the channel can answer, from the place your team already talks.
Give your whole team one business number. Customers text it, and anyone in the channel can answer, from the place your team already talks.
How it works
Most teams finish in under 10 minutes.
Install the app in your Slack workspace. The trial needs no card.
Choose a local area code, a number in another country, or bring your own number.
Texts to the number arrive in that channel. Reply in the thread to answer.
Benefits
Photos, group messages, contacts and voicemails, all in the same channel.
MMS arrives in the same thread as the text, so the whole conversation stays in one place.
Text several people at once, where the number supports it.
Label your contacts, and Slack shows who sent each message.
Pick a local area code for each location, and connect each number to its own channel.
Callers can leave a voicemail. The transcript arrives in Slack next to your texts.
Two-way texting, threads and group messages depend on the number you choose and its country. US numbers may need an approved 10DLC campaign before replies are delivered.
Who it is for
Answer customer texts as a team, with the full history in each thread.
Get tenant texts and photos of repairs in one channel.
Give the office one number for deliveries, visitors and vendors.
Share one number across time zones, so someone is always there.
Pricing
Everyone in the channel can reply, and you never pay for seats. No contracts, cancel any time.
See full pricingFree trial: a number for 7 days and up to 50 messages, no card required. Paid plans are billed from the day you upgrade.
FAQ
A texting inbox inside Slack, or a separate texting app.
What you get out of the box, and what you build and maintain yourself.
Answer customer texts from the place your team already works.
Say goodbye to the chaos of using your phone to handle all communication. Move all messaging communication to Slack, where you can keep all conversations organized and accessible to your entire team.
“Streamlined the SMS workflow for our team in just a couple of minutes!”
